FAQ'S
Frequently Asked Questions (FAQ)
1. How can I place an order?
Simply browse our collection, select your size, and click on “Add to Cart”. Proceed to checkout and complete the payment to confirm your order.
2. What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and wallets.
3. How long will delivery take?
Orders are usually delivered within 4–7 working days, depending on your location.
4. How do I track my order?
Once shipped, you will receive a tracking link on your registered email/phone number
.You can also track your shipping directly through our website – just click on the “Track Order” link in the footer.
5. Do you offer free shipping?
Yes ✅ All orders come with free shipping.
6. What is your return/exchange policy?
• Return/Exchange requests must be raised within 3 days of delivery.
• The product must be unused, unwashed, and with original tags/packaging.
• Returns are applicable only for size issues, wrong product, or damaged product.
7. How do I raise a return/exchange request?
Fill out the [Return/Exchange Form] on our website and upload product images. Our team will get back to you within 24–48 hours.
8. When will I get my refund?
Refunds are processed within 5–7 working days after the returned product passes inspection.
9. Can I cancel my order?
Orders can only be cancelled before shipping. Once shipped, cancellation is not possible.
10. How do I contact customer support?
You can reach us at [Your Email/WhatsApp/Phone]. Our team usually replies within 24 hours.